Privacy Policy
Privacy Policy
At Alpha Trekking("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you visit our website or place an order, we may collect information including:
Name
Email address
Phone number
Billing address
Shipping address
Payment information (processed securely through our payment providers)
Order history
Customer service communications
We only collect the information necessary to process your orders and provide customer support.
Information Collected Automatically
When you visit our website, we may automatically collect information such as:
IP address
Browser type
Device type
Operating system
Time zone
Pages visited
Products viewed
Referral website
Website usage information
Cookie identifiers
This information helps us improve our website and customer experience.
Cookies and Similar Technologies
We use cookies and similar technologies to:
Keep your shopping cart active
Remember your preferences
Improve website performance
Analyze website traffic
Measure advertising performance
Personalize your shopping experience
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
How We Use Your Information
We use your information to:
Process and fulfill orders
Process payments
Provide shipping updates
Respond to customer service requests
Detect and prevent fraud
Improve our website and services
Personalize your shopping experience
Send order confirmations and transactional emails
Send marketing communications if you have chosen to receive them
Comply with legal obligations
Advertising and Analytics
We may use your information to improve our advertising and marketing efforts.
Our website may use services such as:
Google Analytics
Google Ads
Google Shopping
Google Conversion Tracking
Google Remarketing
Meta (Facebook & Instagram) Pixel
Shopify Analytics
These services help us understand how visitors use our website and measure the effectiveness of our advertising campaigns.
You can learn more about Google's Privacy Policy here:
https://policies.google.com/privacy
You can manage Google's advertising settings here:
https://adssettings.google.com
How We Share Your Information
We do not sell your personal information.
We may share your information only with trusted third-party service providers necessary to operate our business, including:
Shopify
Payment processors
Shipping carriers
Fraud prevention providers
Analytics providers
Advertising partners
Customer support providers
These providers may only use your information to perform services on our behalf.
We may also disclose information when required by law or to protect our legal rights.
Payment Information
Payments are securely processed through trusted payment providers.
Alpha Trekking does not store your complete credit card information on our servers.
Data Retention
We retain your information for as long as necessary to:
Complete your orders
Provide customer support
Comply with legal and tax obligations
Resolve disputes
Enforce our agreements
When your information is no longer required, it is securely deleted or anonymized where appropriate.
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Object to certain processing activities
Request a copy of your information where applicable
To exercise these rights, please contact us using the information below.
International Data Transfers
Your information may be processed and stored in countries outside your country of residence, including the United States, where our service providers operate.
By using our website, you understand that your information may be transferred internationally.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove it.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
Security
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.
While no method of transmission over the Internet is completely secure, we take appropriate measures to help protect your information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or operational needs.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
The Alpha Trekking
Email: info@thealphatrekking
Phone: +1 (651) 964-2219
Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States